FamilySearch Center Support for Leaders and Staff
Need help with FamilySearch's equipment, software, policies, or operations during business hours? Contact our support team.
Our support team can assist you live from 8 a.m. to 8 p.m. Mountain Time, Monday through Saturday. On Sundays, you can reach us from 1 p.m. to 8 p.m. To contact our support team, dial 1-866-406-1830 and select option 5 for "FamilySearch Center Support."
You can easily find answers to your queries by visiting the links below, which we suggest bookmarking for future reference.
- FamilySearch Help and Learning Center
- FamilySearch Center Learning Resources
- Overseeing a FamilySearch Center
- FamilySearch Blog (What's new or changed in FamilySearch)
- FamilySearch Center Tools
- FamilySearch Center Purchased Equipment
- Resources for a new stake FamilySearch center consultant
- FamilySearch Center Operations Guide
FamilySearch Centers in North America are supported by monthly online meetings called "Tech Talk" and "Center Chatter." These meetings provide valuable information and support and begin at 7:00 pm in the Eastern, Pacific, and Hawaiian time zones.
- The "Tech Talk" meeting is on the 1st Wednesday of each month.
- The "Center Chatter" meeting is on the 3rd Wednesday of each month.
Guests can quickly join meetings by clicking the links on the appropriate day and time.
Please take some time to review the video on Local Church Leader Instruction from RootsTech 2024 Temple and Family History Leadership Instruction.
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Lexmark MX 632 Scan to FamilySearch has been released.The Scan to FamilySearch utility is now available for the Lexmark MX 632 and MX 622 printers. Pleas…
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Family Name Assist ResponseFamily Name Assist Response As we continue to get calls on Family Name Assist introduced at RootsTe…
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Regarding sign changes for local FamilySearch CentersThere is no mandate or plan from the Church or FamilySearch to do anything other than replace the o…