Hello! I am trying to send out a group indexing message to the indexers in my ward (I'm a ward and s

LegacyUser

Hello! I am trying to send out a group indexing message to the indexers in my ward (I'm a ward and stake T&FH consultant). In the past, the message feature from within Indexing would work but now it doesn't seem to be sending the message.

I've tried to also send a message to myself and my husband, but to no avail. I can view the message but it didn't actually send.

Brett .

@CrisB CrisB​ 

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Cris

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I am "Tagging" this 'Question' of yours, in the 'Group' being "All Temple & Family History Consultants", in this "Community.FamilySearch" Forum, to the 'Group' being "Indexing Chat", in the Forum; so that, the members of that group can answer/assist you.

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Brett

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ps: That Group is "Public", which you can join, if you wish.

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@Indexing Chat​ 

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Brett .

@Heather R Jacobs​ 

@Melissa S Himes​ 

@J C Bingham​ 

Anyone

Any thoughts ... x5 Days ago I tagged 'Question' in "Indexing Chat".

Brett

ps: NOT an "Indexing Chat" related 'Question'; but, surely someone must know!?

Melissa S Himes

I saw that, but, it is way above my knowledge level.

J C Bingham

It is beyond the scope of my knowledge as well but if I were a betting person I would bet that the folks in the @All Temple & Family History Consultants​ group would be the most well equipped to field this question. Let's see if they can help.

Heather R Jacobs

@CrisB CrisB​ Have you cleared your cache, deleted your cookies, and restarted your computer? Sometimes using a different browser helps. These are just some quick steps to troubleshooting.

 

Another thing to consider is that you will need the indexing contact name of the people, and not their names or email addresses.

 

I hope that you are able to find some solutions.

 

Dellory Matthews

The easiest way to send it to everyone in the group is to click the icon that looks like 3 people. If you send a message to the entire group, you do not need to know anyone's contact name.

Brett .

@J C Bingham​ 

FYI

This post was ORIGINALLY in THAT 'Group'; BUT, went nowhere, got not response ...

That is WHY I "Tagged" the post in the 'Group' being "Indexing Chat' ...

Hoping that (at least) some member of that latter 'Group' might have some insight.

Brett