Known duplicates not showing up at all

GWagoner

Hi, was working on a profile that had 2 potential duplicates. I turned on the new merge to try it out but now the profile says no potential duplicates. Tried it with a different profile that I also know has a potential duplicate and the same thing happened.

Rhonda Budvarson

@GWagoner can you share the profile ID #'s where you are seeing this happen?

Rhonda Budvarson

no reply. closing