Can't access CET

Cousin Vinny

I've seemingly uploaded a GEDCOM and the CET shows when I go to CETs. But when I click on it (https://www.familysearch.org/groups/research-tree/9MMW-2N4%29 the screen just flashes in never ending shadows and nothing actually loads.

This is on multiple browsers on both Windows 11 (Edge, Firefox) and Android (Chrome).

Áine Ní Donnghaile

@Cousin Vinny Several of us have reported the same issue. A ticket has been opened.

Cousin Vinny

Thanks @Áine Ní Donnghaile. I didn't see it in the reported issues post.

Áine Ní Donnghaile

We reported over the weekend, and the ticket was created yesterday. The several reports were combined into a single post late yesterday. Maybe staff didn't get around to adding to the reported issues list. The bug is RSTI-1868.

Here's my thread which has also been rolled into the larger thread: https://community.familysearch.org/en/discussion/169183/its-not-soup-yet

Tomie K. Avant

This is a known issue. I will merge this discussion into the former discussion:

Grey and white pulsing image

This discussion will be closed now. Please add any additional comments to the discussion linked above.