How to find consultants to serve at the FHC and then get them trained
I am a FHC director for three stakes. However, two of our outlying stakes do not participate and that is being dealt with by our area FH advisor. With that being said, 1) how do you find consultants to serve at your center and 2) how do you train them? If Bishop's send their ward consultants to help at the center, what tools do you use to train them?
I would love your thoughts and input. We are down to a skeleton crew right now. I have incredible support from my high councilman, but nothing is happening. Thanks for your help.
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@Tamalyn Lively One successful recruitment strategy is to recruit staff for the FHC from among the patrons who use the center most often. At our FHC in the metro DC area we paired a member who is a called T&FH consultant with a non-member staff person. It worked very well for us.
Every Center will be different so there is probably not a "one size fits all" solution. Of course, prayer and seeking guidance from the Spirit is a must.
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@Tamalyn Lively The Family History Guide has trainings in it. In FamilySearch we can find a training that uses that process, which teaches the basics of FamilySearch, how to use. In the Help and Learning (on the old version of the page) click to view all, then Learning Center, scroll down to Family Tree Basics. In the Hel and Learning (new version) scroll down the page to Self Help Resources, then click Build Skills, Make Progress, Family Tree Basics. There are a few things on the Family History Guide that are not yet updated, such as the new person page. But over all their training and up to date.
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We of course pull from ward consultants. But I ask directly (not going through the high counselor) those who I think would enjoy working in the center as a volunteer. They have other callings in the wards, but they are an important presence in the center. Consider widows and empty nesters who are lonely. Here at our center it is like our own little community. Many friendships have been nurtured and it is a fun place to be.
We all learn best by doing our own research, but there is more to learn. One of the things that we do is have a training tidbit at the beginning of each shift where staff members share a one minute tidbit about a feature of family search or other sites. It is helpful and we learn bit by bit.
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Thank you Jaelene
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@RobertWessel Great suggestions. Our family search center is only open the couple hours in the evening that I open it. Really need more people.
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@Tamalyn Lively - Were you ever able to get a copy of our center's training manual?
I remember we chatted about this a while back.
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Robert, I don't remember seeing it. I'm going to look back in my emails. Thanks for reminding me.
P.S. thanks for all your training you put on youtube. You are amazing
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