Someone did a merge of my great-grandfather with one of their ancestors and I am not able to find a
LegacyUser
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Someone did a merge of my great-grandfather with one of their ancestors and I am not able to find a way to reverse the merge or restore my ancestor. I have IDs of my ggpa and ggma as well as the false great-grandpa. How can I correct this?
The person who merged them could not provide proof and assumes I will do the corrections necessary. Though, I've now asked them to try.
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Respostas
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Sometimes these kinds of corrections require help from the staff as FamilySearch, call them at the number given on the contact us page. Click the help icon to get there.
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Christa, did you get it figured out?
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