New Memories Gallery: selecting "Previous Version" causes side-effects

Sloan.David

Like many users, I was somewhat curious about the new Memory Gallery format. I tried it briefly, but preferring the previous version, clicked on the "Previous Version" button. Shortly afterwards, I noticed that certain links weren't working (see embedded screenshot). However, I didn't make the association until recently.

As a workaround to restore the previous link behaviour, I suggest that you delete all FamilySearch website specific cookies from your browser (Safari in my case).

Another problem is that the Reorder feature - a feature that I use routinely - has been removed in the new version. This is a non-starter in my view.

Sloan.David

See also: Problem report

AmberML1

@Sloan.David

Thank you for sharing these concerns. Engineers have been made aware.

I will get back to you with answers as soon as I hear something.

Thanks for your patience!

Sloan.David

Thanks @AmberML1.

If someone from technical support wishes to contact me, I believe that I can share a fair understanding of the the malfunctioning links issue.

I would also like to reiterate my concern about the apparent removal of the Reorder feature from the prototype of the new Memory Gallery. I imagine that I'm not alone in making good use of the reorder capability. Many of my existing Albums order the memories in specific sequences rather being ordered by their respective upload date and time.

AmberML1

@Sloan.David

I just wanted to send you a quick update. Regarding the Albums link (shown in you image above).

This problem has now been rectified. If you click on an album (while in the Memory Viewer), you are now taken to the correct album.

Regarding the "Reorder" function. . . many have shared concerns about the removal of this function. The Engineers are aware. This function might be able to return in a future update. For now, we ask for patience. Thank you.

Sloan.David

Thanks very much for the update @AmberML1.

I'll definitely be very disappointed if the Reorder feature is not restored. I'll also verify the fix for the album link issue which was more of an inconvenience than a serious issue.

UPDATE: The fix for the album link issue is not working for me. Perhaps the roll-out of the update version hasn't reached me yet.