Why does a picture display funny

AmberML1

@Rick Gildart has posted:

I successfully uploaded a photo to the memories of my Grandfather Jack Albert Clark KGPD-4ZJ

It is titled "Photo 0001" It looks fine here

I added 3 tags successfully

I also added the photo to my gallery successfully

I also added the photo to the memories page of my Grandmother Clara Frances Clark KGPD-454 successfully

I finally added the photo to memories of my uncles person page Robert Jack Clark L2DD-T1Y

It displays funny in memories of my uncles person page

Is there a way to fix this?

If there is not I would like to leave the photo in my gallery and on both my Grandparents pages but delete it from my uncles page.

Is there a way to do that?

AmberML1

@Rick Gildart

Sorry for this problem. You haven't done anything wrong—this is a recent Known Issue. The Engineers are aware.

Several users are also experiencing this same issue. Sometimes the Memory images appear fine, but on other Person's Pages, the memories appear "slim." For some, they can't see the memory at all (but on the Family Tree app, the image is there, so we know it exists).

Please be patient, but we should be able to see all Memory images correctly eventually. Thanks!

AmberML1

@Rick Gildart

I'm happy to report that the images under Memories look "regular" again—our FamilySearch Engineers were able to provide a fix for this issues.

Thanks again for your valuable feedback!