The documents I put in the "Memories" section are not displaying
AmberML1
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@Maryse LEVEQUE has posted:
Les documents que j'ai mis dans la rubrique "souvenirs" ne s'affichent pas. Comment faire pour qu'ils s'ouvrent ?
Google Translate:
The documents I put in the "Memories" section are not displayed. How can I get them to open?
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Comentários
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A few things might be happening. Let’s see if I can help.
- Did you upload a file type that is not accepted? FamilySearch accepts only the following file types: .jpg, .tif, .bmp, .png, .pdf, .mp3, .m4a, and .wav, up to 15MB.
- Did you upload a file type that was too large? FamilySearch accepts files only up to 15MB. See this discussion regarding file sizes:
- In some instances, when you upload a new memory, you need to refresh your page before you can see the memory. Try to see if refreshing your page works.
- Did you upload too many files all at once? See this discussion regarding having too many files in your gallery:
Please let us know if the problem is different. And then give us more detail so we can better help you.
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