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Unable to upload GEDCOM

Joy Gregg
Joy Gregg ✭
novembro 9 editado novembro 9 em Social Groups

I've created the GEDCOM from Ancestry
File size +/- 5MB
Error message is Upload failed. Please try uploading again.
Have tried numerous times.
Any suggestions?

image.png

Rotulado:
  • Uploading Gedcom
1

Respostas

  • Tomie K. Avant
    Tomie K. Avant ✭✭
    novembro 11 editado novembro 11

    @Joy Gregg thank you for agreeing to test CET. For clarification would you post the computer type, operating system, and browser that you are using? Thank you.

    0
  • Always Strange
    Always Strange ✭✭
    novembro 11

    @Joy Gregg Thank you for reporting this issue. We have assigned this issue to RSTI-1869 and engineers will be reviewing. We may reach out to you to grab your GEDCOM file to test/validate against.

    0
  • Tomie K. Avant
    Tomie K. Avant ✭✭
    novembro 12 editado novembro 12

    image.png

    0
  • Tomie K. Avant
    Tomie K. Avant ✭✭
    novembro 20

    @Joy Gregg the engineers would need a copy of your GEDCOM file used in the upload. Will you please arranged for us to receive that? Thank you

    0
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