Refresh pedigree does not work
In Chrome on Mobile Web, once I copy a living person from family tree into a group tree, I get this message: A relationship change was detected, refresh pedigree to get the latest changes.
Action: push refresh pedigree on this page https://www.familysearch.org/tree/pedigree/sibling/GPTJ-HGZ
Expected: the person shows up in my group tree
Actual: no change to the group tree
Actions that do not help: waiting several hours, pushing that button many times, switching from Mobile Web Chrome to Mobile Web Firefox, close and re open chrome
Comentários
-
@Laura Cutler I edited your image to hide information on living individuals, for privacy, per the Code of Conduct
0 -
I'm having the same problem.
So, I'm wondering, is there another way to trigger a refresh? How?
0 -
I don't know if this is the same problem or a similar one. But when I have the bottom child person is the main person, I click the arrow next to it see siblings, it brings up the relationship change dialog telling me that refresh is needed. After the refresh I still can't see siblings. If I have the parent as the main person in the tree however all of their children show up as siblings below them.
0 -
I figured I explain better what is happening with mine. On Chrome, apple laptop. When I click family group tree, sibling view, arrow next to me to siblings it brings up refresh message, refreshes and nothing changes. Click on arrow next to parents, grandparents and such their siblings do show up. If I click on my parent to see their person details view, then in details press view tree - now I can see all of my siblings. Although if I click view tree from my details person page I still can not see any siblings.
0 -
This refresh error should have been fixed in a recent update. If you are still running into it, please start a new post in this group, including what operating system and browser you are using and screenshots of the process that you were doing leading up to the refresh error.
0