Message feature doesn't appear to be working
I've had no luck sending messages the last couple days with only spotty luck before then. Doesn't seem to matter whether I'm using the old version or the update. I can not get a message to go through.
TIA!
Comentários
-
@lyleblunttoronto1, have you had a chance to check out the problems with the message function? I'm still unable to send messages out.
The other problem I'm having with the message function is that replies lack the subject line I used, as well as my message to them. The result is that I often don't have a clue what question of mine they are answering
Here's a message I received today:
I would never use "FamilySearch.org" as a subject line. I reference the person, and I make sure the PID is included since that doesn't always seem to be standard with the update.
Since I wrote to the user not that long ago, I was able to find my message to her so I know what she's referencing, but that wasn't the case for at least 2 messages I've received recently. I looked through my entire folder of sent messages and came up empty. I had to send out another message to them, explaining what I think had happened and asking them to fill me in.
Thanks for your attention to this problem.
0