Temple Reservation System "refused to connect"
At the FHC today on most computers when we try to access the temple reservation system, we get a frowny face with a message "id.churchofjesuschrist.org refused to connect'. See attached screenshot.
This is happening on multiple computers and phones, but one computer and device did work once each. We even tried clearing out all of Chrome's cache, cookies, & history. But after restarting Chrome it didn't help.
So we called support to report the problem, but the support person didn't know of any problems on their end. So they just told us to try calling the temple and explain our predicament. But I think there is a technical issue going on that needs to be looked into.
I even tried it on the Edge browser but got the same result.
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But when I tried it on Firefox, I got a different error that gives me a successful work-around -- to open the "Appointments" link in another tab.
So I clicked the "Open Site in New Window" button, and it came up in a new tab that worked fine.
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Hi Jon,
Family search was to be down for 30 minutes. Try again Later.
Sorry for this inconvenience.
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