Restricted Records and Family History Center Portal will be down for up to 90 Days
The Following letter was received at our center today:
Planned Maintenance for the Family History Center Portal
As you prepare to open your family history center, please be aware that limited access collections and partner websites accessible through the Family History Center Portal (see list), may be temporarily unavailable for up to 90 days due to needed system-wide maintenance and updates. This will only impact limited access collections and Family History Center Portal sites. All other collections and services will be available.
We apologize for this inconvenience and appreciate your patience and understanding. We will let you know when limited access collections and partner websites are available. Please note the Family History Library staff in Salt Lake City, Utah, will have the ability to search limited access collections during this period and are prepared to offer patron assistance online. To consider this option, patrons should explore the free virtual consultations and free records look-up services.
For those of us with an open center this is sad but we will live through it.
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Robert
'Thank You' so much for that 'Heads-Up'.
Question: IS there a START 'date' for that Maintenance?
And ...
As an aside ...
[ Especially, for "Family History Centres" NOT located in "North America" ... the OTHER parts of the World ]
Can you please post a "Copy" of that "Letter" here in this post of yours; and, if possible (and, available), a Link (or, URL) to that "Letter".
A copy of that "Letter", on hand, for Staff in "Family History Centres", would be helpful, when advising Patrons to "Family History Centres" of the situation.
'Thank You' in advance.
Brett
ps: Funny, I think that they may not be aware; but, some "Family History Centres" around the (OTHER parts of the) World re-opened towards the latter part of LAST Year; and, have been operating since then.
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No date - probably this coming week.
Try this link and see if it works:
https://lp.comeuntochrist.org/index.php/email/emailWebview?md_id=7685
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The link above doesn't work but all Stake Consultants over a FHC should have received it. I am a stake consultant but just do training. Our head Stake Consultant is the one that received the email. I just did a copy and paste of the original.
To view this email as a web page, go here .
There we go - the "Here" link above will get you the letter.
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Robert
'Thank You' for that.
I appreciate your effort.
Brett
ps: I will chase it up with our Stake President, who SHOULD have access to the "Letter" - well, we hope ...
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