Error message when trying to merge duplicate child

sjllayton

The message says a child cannot be merged with her parent, but they show as siblings, not parent and child.

Áine Ní Donnghaile

Good morning @sjllayton Could you share the PID (profile identifying code) so we can take a look? Sometimes the message is not as clear as we might hope.

Thanks.

Gordon Collett

Since a parent and child would never show up as a possible duplicate, I assume you must be using merge by ID. Are you copying and pasting the ID or trying to type it in?

If copying and pasting be sure that when you copied the "sibling's" ID that it really did copy. If it didn't you might still have the parent's ID on your clipboard. I've certainly had that happen before to me. And, of course, be sure you copied the correct ID.

If you are trying to type in the ID, don't. Copy and paste instead.

Rhonda Budvarson

No reply. Discussion closed.