Problem with Premium Content Browser Extension & Portal Page
Are any other centers having a problem with the Chrome Premium Content Browser Extension? It is grayed out on all our computers and can't be activated. When we try to activate we get an error "Unable to verify that you are currently in a FamilySearch Center. Speak with center staff to correct this." I have used the FHC Support Tool, Center Identification, and it recognizes the center and verifies that the unit # and email are correct, but that hasn't helped. We can't access the portal or any of the locked image content. I also tried Firefox, but the extension can't be activated there either. Any help would be appreciated.
0