Cannot reach FamilySearch Center Support by phone
I am trying to reach Option 5 at 866-406-1830, but get a message that says "we are closed", and gives a website to check for hours open, and then hangs up. Anyone know what is going on, or how to get support to complete installation of a new printer ??
Phil Besselievre
의견
-
0
-
Thank you for your response. I don't know where the banner was shown, but I did get through this afternoon, and spent an hour and 50 minutes on the phone with Elder Brown to install the new printer and connect with 8 computers. He volunteered to forgo his lunch break, and successfully completed the job that he initially thought was going to take several hours over two days. A great big thank you to him and the other support folks, who are there to help us !!!!!!! PHB
0 -
The banner was shown on the page with the contact information. And, as noted, they were closed for the morning hours, Utah time.
0 -
Mod note: Community is a public online forum. For your privacy, your question was edited to remove your contact information. Please see the Community Code of Conduct for more details. https://www.familysearch.org/en/help/helpcenter/article/community-code-of-conduct
1
