Is there any way to stop a user from repeating the same wrong change?
- A user is repeatedly adding a child (GQCM-F1T) to a family that he does not belong to (G9CC-5TS & LHFS-G18). There is strong evidence this child does not belong in the family of G9CC-5TS & LHFS-G18.
- The child is already attached to parents (2DX2-ZFW), also with strong evidence of relationship.
- I repeatedly remove the misplaced child with reasons included. I have written evidenced histories for the individuals, added warning notes to the individuals, and written courtesy notes to the user explaining the problem and offering help to him (which he does not answer).
- In spite of all of the above, since January 24, this user, almost daily, re-adds the child to the wrong parents. The user adding the child has not supplied either a reason to add the child to a second family or evidence for his changes.
My question: Is there any way to encourage (or stop) this user from repeatedly making this mistake without supplying a reason to add the child to a second set of parents? If not, is there any way a staff member can contact him? He does not include an email address and has not answered any of my messages.
답변들
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@Peggy P-A
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Peggy
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Short Answer: 'No'.
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Certainly, no more than you have already done.
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Some Users/Patrons will just NOT accept the actual situation, regardless of the supporting evidence (ie. "Sources"; and, other facts).
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They have their perception; and, no one; and, nothing, is going to sway them from that perception.
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Many DO NOT respond to 'Messages' through "User Messaging" of "FamilySearch" (been there, done that); where, it is the ONLY method of contact, as there is NO 'E-mail', made "Public" - no matter how hard you persist.
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Best advice ...
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Make sure that ALL those individuals/persons involved are on your "Watch" List of "People I'm Watching"; and, then, if they are, you can check the "Watch" List of "Changes To People I'm Watching" on a regular basis, I check mine twice each day, that I am working in "FamilySearch", which is just about everyday. That way I keep right onto of any such "Changes" and can correct them, right there and then.
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In short ... just keep on doing what you are doing ... there is nothing much more you can do.
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It is no good submitting a Case of "Abuse"; as, it will not be viewed as such, despite what we feel ...
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All you can do is "keep on, keeping on ..."
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I know that this does not help; but, it is all we can do ...
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Brett
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ps: Have you seen these in the "Genealogies" part of "FamilySearch":
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Overall ...
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Individually ...
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https://www.familysearch.org/ark:/61903/2:2:325Y-C2H
(Pedigree Resource File)
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https://www.familysearch.org/ark:/61903/2:2:385C-6K8
(Pedigree Resource File)
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https://www.familysearch.org/ark:/61903/2:2:3YKR-YLN
(Partner Trees)
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https://www.familysearch.org/ark:/61903/2:1:9Z6F-2K5
(IGI)
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https://www.familysearch.org/ark:/61903/2:1:9Z6F-2KG
(IGI)
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https://www.familysearch.org/ark:/61903/2:2:33Q3-67N
(Pedigree Resource File)
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Thanks for the response Brett. I figured that would be the answer, but it was worth a try since I had run out of ideas.
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If you choose to do so you can use the "Report Abuse" tool in FamilySearch on the page where the erroneous information is being posted. FamilySearch will investigate and, should the case warrant it, block that person from making additional changes. I think.
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I feel your pain. I have run into this a couple of times. The best answer I could find was to give in for now but to add as much info in Description fields, LifeSketch, attached family members, Bio in Memories, etc so that someone that runs into it will be able to decide for themselves. It's not a perfect solution but at least it allows me the piece of mind to move on to other things. You could also contact other researchers that have contributed (see Latest Changes) and ask them to weigh in. Best of luck!
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Thanks for the ideas J. Britt Franklin and Tiffany Nash. I was advised that the level of this problem does not constitute abuse, but I have contacted one other person who watches this line, and he is adding notes too. Maybe it will help (fingers crossed).
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