Merging Records & Retrieving Login Details
I have memory issues. It appears I have lost the account login details on a tree, I created and at some point created another or vice versa. 😣
My life is a mystery sometimes!
Anyway, I found I had uploaded a pile of family tree information already on one page, then lost the login details and then found via a 'tree search' the other page family tree that is definitely my handywork.
I can't retrieve the fuller records login, as I can't remember the email I used. I have tried all my old ones I have a record of, without success. The emails aren't registered on here.
I even tried messaging myself to see if it forwarded my message via the email I used to my current email address. It didn't.
Finding where to get assistance on here is a bit complicated for me. I can't seem to find a 'live chat' area for England.
So I am hoping someone here will either know how to assist!
1) I need to recover my other password and email information
2) I need to merge the two accounts in favour of the fuller records
3) I need to then delete the page that has only me on it
I am stumped and frustrated as I can't see how to get the password and email retrieved and I can't see how to merge the two without Tech Support and I also can't see how to get assistance apart from trying here.
의견
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This sort of issue is best resolved outside a discussion forum. I am sending you a private message.
Regards
Graham Buckell
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Thank you, I appreciate your responding.
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