how to correct ordinance data?
I have a ward member that has a relative that died in 1909 whose ordinance data says BIC in sealed to parents. He does not understand this as only one of the parents were baptized and that was in 1929. How does he go about getting this corrected?
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@Paul paullawrenceross1 I would first suspect that two different individuals with similar names are involved here, and that perhaps someone did a merge that should not have been done. I'd recommend going back and reviewing all of the Changes made to this person's record, and there's a good chance an error will be found.
In other words, I suspect that the "relative" who shows as being BIC was one person, but the relative that your ward members knows about and who only had one parent baptized (not until 1929) is an entirely different person. There may need to be significant "unwinding" of the changes, including unmerging of someone's previous merger. BUT - be very thorough in the research done on the individual(s) before undoing someone else's merge, both because you want to make sure you don't complicate things further, and also so you (or your ward member actually) can enter factual data in the reason this change is correct window (which should be thorough so others coming later on will see the logic and verification behind it).
Also, I'm not sure it's even generally possible to "correct" ordinance data, especially that far back. It most certainly cannot be done directly through FamilySearch Family Tree by a user. The temple records and FamilySearch Family Tree are two different systems, and the temple data in my experience is not changed, particularly a very long time after the fact. The research and documentation would have to be very detailed and verifiably accurate if the Temple Department even considered making a change.
--Chris
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I agree with all that Chris has said. If your Ward member can find the merge that created the problem,made you might suggest that he/she might want to begin a collaboration with the person that made the change.
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I have a deceased relative who thought he was born in the covenant and the ordinances stated that he was BIC. After investigating his parents sealing, it was found that it was after the birth of their first two children. I found my relative's sealing listed as a young child in the Salt Lake Family History Library special collections room. I wrote to family search to let them know of the error. It was corrected within a few weeks.
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If you find the BIC is missing or should not be there and it cannot be corrected from Latest Changes (undoing a merge etc) the only way to fix this is to call family history support.
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Only the temple office can chance ordinance dates
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Again, contact the temple office. However, also check which PIN number for the "person." If it starts with KW, you have the original church record. If the Ward Clerk submitted a record to the church offices, you will want that info to be current and up-to-date.
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