I get an error when I try to merge myself
I am unable to merge myself. The group administrator has also tried to merge me and it won't work. I have merged many people in the family group tree and mine is the only one that gives me this error: The merge request has failed. Please try again.
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Can you send screenshots of the process and error message that you get? Are you and the group administrator using the same computer or different computers?
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The problem we have is that the text is confusing. FS indicate that the merge is possible but failed. It should indicate that the merge is impossible because it is not possible to merge copies from different personal trees.
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@Bosch Is this still occurring? Have you tried recently? I just tried to merge across two different trees and it returned this message:
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@AnneLoForteWillson Yes, first there is the message "These 2 people can be merged but only in this order." and when I try "The merge request has failed. Please try again." No warnings about we'll never be able to merge them.
There are 4 persons in a shared tree that can't be merged. 4 copied from my personal tree and 4 copied from my mother's personal tree.
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@Bosch, You are stating a different process now than above. Above, you said
It should indicate that the merge is impossible because it is not possible to merge copies from different personal trees.
That problem, merging across different trees, has been resolved by a message on the first page of the merge process.
Now you are talking about merging within a single tree.
There are 4 persons in a shared tree that can't be merged.
You shouldn't be getting an error message for merging within a single tree, but we haven't been able to duplicate this error. We need screenshots of the process (whole screen, each step). Also, what operating system and browser are you using. This information will help the engineers to find the problem and resolve it. I understand that you want the error message to be changed, but really, the problem here is that a process that should be working, isn't working. We need to fix the process.
You and @chauntelle1 can private message me the images if they contain information on living people.
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@AnneLoForteWillson I provided those images in a previous post:
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