Center Tools

Herdsman Janet 1

I received the email advising that Center Tools was up an running, I logged on and had a look in December, I tried to log on again today and it says you don’t have permission. No details have changed, I am still the Stake Temple and Family History Consultant.

Any ideas what has gone wrong.

Thanks

Charmiller2

i contacted FS Monday, Feb 22 and there is a problem. It sounded like the fix is specific to each area that is affected.

notify FS support- nasupport@familysearch.org

they need to hear when there is a problem in your area.

Char Miller.

Herdsman Janet 1

Thanks

Herdsman Janet 1

Actually it now seems to be working again, at least from home, I will test it again at the FHC which is where I encountered the problem.

Ken Richins - NA FSCS Specialty Lead

The FSC Engineers have deployed a fix for the Center Tools issue.