"Download Button" obscured by 'Pop-Up" window

JohnG_Swansea

Greetings from south west Wales, United Kingdom.

This is my first use of this 'new to me' help system, lets hope I can find my way back here, to read any potential answers.

Please open document: https://www.familysearch.org/ark:/61903/3:1:S3HY-6QFS-DFD or open the attached file.

I would like to 'download' this image to to examine it more closely, but as you will see the 'download' button is hidden behind a 'Pop-Up' window. Try as I may I can find no path to the download button, please, "What am I missing?" . . . . or is there an alternative route to the button, purhaps a 'Tip' or a 'Trick'?

_Help Please- Download button not available.jpg

JohnG_Swansea

GilbertStaepels1

@JohnG_Swansea I have looked at the image. The image is from a German archive. It is my experience that many of the collections from Germany are restricted. You could try to access the image in a local Family History Center.

I hope this helps.

Best regards,

Gilbert

JohnG_Swansea

Gilbert, I thank you for your reply.

For some reason I had not seen the 'Red Spot' on the 'Bell', adjacent to where I 'sign out' until mid-morning this Friday.

As it happens, yesterday I had opened the page again, quite early in the day, to see if anything had changed, it had not! However late in the evening whilst closing down for the night I revisited the page by which time the image and the obstructing 'Pop-Up' had disappeared and the download button was available, I clicked the button, and instantly received a new 'Pop-Up' with a message saying (words to the effect) that the item was restricted.

Lesson learned :- Pay attention to any Red Spots that appear on screen!

Thanks again for your reply, JohnG_Swansea.