What happened to "Research Helps" and checking for duplicates?

Christopher Patch

Is there anyone else seeing this? The "research helps" no longer appear. When I do a search, I can find all sorts of sources -- these used to automatically appear in the "Research Helps" section, but not anymore. Also, when I create a new person the system does not automatically check for possible existing persons that are a match. So I end up creating a person only to find that there are duplicates. It wastes so much time. Any ideas/insights?

GilbertStaepels1

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

I most cases, clearing the cookies and/or temporal files from your browser will solve your problem. Personally, I use CCleaner to do maintenance on my computer once a week. It has prevented to run in the kind of problems that you reported