Why can I not refresh a memory?
@CherisseBurden has posted:
When I try to refresh a memory, because of a glitch or whatever, it does not refresh the memory. I will refresh whatever I came from when I clicked on the memory. Like if I was in an album, it will refresh the album. If I was on a person page on the memories, it will refresh that. Is there anyway to fix this?
Commenti
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Yes, I see what you mean. Refreshing one of my memories does exactly what you reported.
I will share this with our Memories Team.
In the meantime, we ask for patience with our product. Thank you for reporting!
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I hit function F5 to refresh and they will show up.
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@W D Samuelsen contact me please @CherisseBurden
The Memories Team explained it to me….the Memory Viewer works like a pop-up. So yes, if you refresh your page, it will take you back to the Gallery. (Which isn't ideal in some cases, because of the long load time some users experience).
I definitely recommend the suggestion to hit the F5 function button.
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