Tagging is dysfunctional today
I have been attempting to add additional tags to an obituary I added a while back on family search. The obituary is for Beatrice Freeman #KWC2-P9Z. Adding new tags works until I attempt to link the new tag to an individual on the tree. I consistently receive the notice: "We couldn't complete the search. Please double check the person ID and try again." I have tried multiple times and simply copy the ID for the brothers of Beatrice. It isn't working. I receive the same message. It has happened multiple times this evening and always for someone I am adding a new tag ….
I did not have the problem on a different memory when the name and ID of the person I was tagging came up on the initial tag. So, I tried a different memory where I added a new tag - and the same problem occurred - so, I imagine you may be aware of the issue and hope it will be fixed soon. If you haven't been notified of the problem , now you know!
Commenti
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Thank you all for alerting us about this problem. We are looking into this issue; hopefully we can get this resolved quickly.
Sorry for this challenge! Thank you for your patience!
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Though the Memory Viewer is still experiencing a few issues with the tagging function, fortunately, this issue has been resolved.
When you click the "Attach to Tree" button for a tag, you will no longer see the "We couldn't complete the search" notice.
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