Bug: Share Links to Memory items are broken - resulting page is a 404 error

Shuskey

Sorry I do not see an obvious way to submit a Bug Report against the FamilySearch Web site.

Steps to reproduce:

From any person's memory tab

Click on a memory

Use the "Share" button in the upper right

Select Copy Link

The link provided takes me to a "404" page

Note also using the provided QA code does the same

Using the Facebook option produces the same thing

AmberML1

@Shuskey

Thanks for sharing! However, I can get my "Share" to work.

Would you mind trying your steps again; please let us know if this is still a problem.

Áine Ní Donnghaile

I tested after I saw @Shuskey's post. A share link works from a memory I've posted, but it does not work if someone else added the memory.

A share link from the family portrait I uploaded of my 2nd GGP works.

Photo https://www.familysearch.org/memories/memory/171839028?c=my-memories

Share https://www.familysearch.org/memories/memory/171839028?cid=mem_copy

A share link of the photo of another 2nd GGF, uploaded by a cousin, returns an error.

Photo https://www.familysearch.org/tree/person/memories/LHJ6-WD9

Share: https://www.familysearch.org/tree/person/memory/182580331?cid=mem_copy

AmberML1

Running Windows 10 Pro, fully updated, on both Firefox 130.0 and Chrome 128.0.6613.138, both 64-bit.

Still gets the same error message.

AmberML1

@Shuskey

Thank you again for your feedback! We have moved this discussion to our Memory Viewer Feedback group.

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We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!