Why is the portrait red when there are no data problems?
Commentaires
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Hi @dmachura
This is certainly strange. I opened Peter on FamilySearch (GZGN-27V), and I tried working with the picture, but I got the same result. I messed around with a few of my own portrait images, but couldn't replicate your problem.
Please be patient while I talk with an engineer and see if we can resolve this issue. Thanks!
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@dmachura and @AmberML1 please review the "enhanced" photo (used My Heritage) now uploaded; the photo is not red with the enhanced copy. It appears that increasing the size made a difference; it was 783 KB before and now 1.52 MB after enhancement. One could use IrfanView also to increase size to avoid this issue.
Let me know if you want the photo deleted, so you can try the same thing, or if you'd like me to just update the description with any other details.
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I've talked with an Engineer, and neither of us has ever seen anything like this before. Congratulations, in a very weird way!
We don't have a resolution for you. The Engineer will forward it on to some other folks, and we'll try and see if we can download the pic and see if anything is wrong there. We'll let you know if we find anything.
Sorry we can't give you a good answer. Thanks again for the patience and the feedback.
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Actually, I just just saw @Ottley BQ 's statement above.
Thanks for the fix! And the explanation! Let's see what @dmachura thinks.
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