I am not showing up in my Family Group Tree
My husband created our Family Group Tree and invited me and my children to join. I joined and he accepted me. He then created our tree and copied me from his family tree into the Family Group Tree.
However, when I click on the family group tree he created, I get a message that I cannot be found in the tree, so the tree is empty.
However, my daughter went through the same process and she was found and can see the tree.
Commentaires
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The system tries to match the information you have logged in your FamilySearch Account (Click on your profile picture and choose Settings from the drop-down menu.) so, first check how your husband entered your information into the Family Group Tree.
Did he enter you with your maiden name or your married name? How does your FamilySearch Account show your information? Check the birth date that he entered for you and the birth date that is logged in your FamilySearch Account. If they are different the system will have a hard time finding you in the Family Group Tree.
Please let me know if this helps you resolve this issue. If not we can see if the product team has any answers for you.
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@WalkerAubreyAnn1 Were you ever able to resolve this? Are you able to access your family group tree now?
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Since we haven't heard back from you on this it would seem that you have resolved this issue and I am now closing this post. If you still have not resolved this, please start a new post in this group.
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