Link to FamilySearch.org/volunteer/ returns 404 error

JaneSmith2600

Is anyone able to duplicate this issue? The following hyperlink returns a 404 error:

https://www.familysearch.org/volunteer/

Thanks for testing!

JaneSmith2600

Still receiving 404 error for this hyperlink.

CraigWArmstrong

https://us.v-cdn.net/6032564/uploads/SH3QM7J3QOIO/pending-image.png

By going to the bottom of the FamilySearch Home page, when I clicked on Volunteer, it took me to the website. Perhaps that URL is outdated. "Info" was left out of the URL you had.

Good Luck!

GilbertStaepels1

I accessed the volunteer page without any problems. Perhaps the problem has to do with cookies and/or temporal files. Use the link to a knowledge article on how to delete cookies and/or temporal files.

I hope this helps

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

JaneSmith2600

Still getting this 404 error. The path generating the error is:

churchofjesuschrist.org

From the SERVE dropdown, selected VOLUNTEER AND SERVE

Selected FAMILY HISTORY OPPORTUNITIES

The landing link is familysearch.org/volunteer and gives the 404 error message

Cleared cache and cookies before trying to access the link.

Gordon Collett

The link on the page at churchofjesuschrist.org is :https://www.familysearch.org/volunteer/

The link in the footer of familysearch.org pages is: https://www.familysearch.org/info/volunteer

Looks like the programmers at FamilySearch forgot to tell the programmers of the Church website that they moved the page. I doubt anyone at the Church website will see this here so we'll just have to hope that someone at FamilySearch see this and sends a message to the right department.

I'm not sure how much the moderators here watch the groups. We've been reassured recently that the QandA/Help Center and Ideas sections are watched closely so maybe this should be posted under the Ideas AKA Feedback AKA Suggest an improvement AKA Report a Problem section. Too bad its full name won't fit in the little blue box in the navigation menu.

JaneSmith2600

I previously submitted it via the Feedback link on the Church website. No response; no correction.

I am not reposting it on another confusing group. It isn't a Q&A and it isn't an Idea. It is a problem with the site.

Gordon Collett

With no response and no correction, either the right person on the Church website never got your feedback forwarded to him or her or it is number 837 on the list of things to correct.