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Why can I not refresh a memory?

AmberML1
AmberML1 ✭✭✭✭
7 07UTC July editado 31 31UTC July en Social Groups

@CherisseBurden has posted:

When I try to refresh a memory, because of a glitch or whatever, it does not refresh the memory. I will refresh whatever I came from when I clicked on the memory. Like if I was in an album, it will refresh the album. If I was on a person page on the memories, it will refresh that. Is there anyway to fix this?

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Comentarios

  • AmberML1
    AmberML1 ✭✭✭✭
    7 07UTC July

    @CherisseBurden

    Yes, I see what you mean. Refreshing one of my memories does exactly what you reported.

    I will share this with our Memories Team.

    In the meantime, we ask for patience with our product. Thank you for reporting!

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  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    16 16UTC July

    I hit function F5 to refresh and they will show up.

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  • AmberML1
    AmberML1 ✭✭✭✭
    17 17UTC July

    @W D Samuelsen contact me please @CherisseBurden

    The Memories Team explained it to me….the Memory Viewer works like a pop-up. So yes, if you refresh your page, it will take you back to the Gallery. (Which isn't ideal in some cases, because of the long load time some users experience).

    I definitely recommend the suggestion to hit the F5 function button.

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