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Problem with Finding Memories

AmberML1
AmberML1 ✭✭✭✭
26 26UTC April editado 8 08UTC May en Social Groups

@Dennis J Yancey

You reported that “When doing a Memories FIND – why can’t we browse thru the results – going directly from one item to the next – rather than having to refresh the entire result set every time.”

I’m hoping you can take a moment to clarify the exact problem you are having.

I think you are referring to the “Find Memories” box in the Gallery, rather than the Find page listed under Memories in the header.

And additional information would be appreciated. Thanks!

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    26 26UTC April editado 26 26UTC April

    Yes - FIND memories - it used to allow us to walk between one item and the next in the result set.
    and its so annoying that it thinks it needs to refresh every time you do anything
    (when it takes numerous minutes to fully load)

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  • AmberML1
    AmberML1 ✭✭✭✭
    2 02UTC May

    @Dennis J Yancey

    Here is the engineers response to this situation:

    The Find process for Memories is one of those things that is currently undergoing work. They are trying to upgrade the process to new technology.

    What you are experiencing is expected. And a resolution might take awhile.

    Thank you for your patience as the Engineers continue to address this problem.

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