Catalog errors
For two years I have been trying :
1- to explain to FamilySearch (mail or phone) that Mollières is not an alternate name of Millaures (see the enclosed picture) (Search by place)
2- to explain to FamilySearch that to find Millaures you need to search by keywords or by author to find Millaures (a village!!!!).
But nothing changes !
😓
Respuestas
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@Cyr1500 - These two options come up for Mollières - are either of these correct (please check the links)?
France, Provence-Alpes-Côte d'Azur, Alpes-Maritimes, Mollières
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The second is correct for Mollières in Italy
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The link is good for Mollières but not for Millaures (see my first message)
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To summarise it is not possible to find Millaures with a search with the catalog with Place (you find Mollières). But it possible with Titles or Author or Keywords.
But for Millaures the Film 2163357 Item 1 7973509 (Morti 1906-1910) is unusable because the resolution is too low0 -
We have requested the creation of Millaures as a separate place in the Places system. We've also requested that they remove "Millaures" as an alternate name of Mollières since that was incorrect and causing additional issues. Once they've verified these, changes should show up elsewhere in the site and eventually in the Catalog search system. Thank you for your patience in explaining it so we could finally understand the issue.
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The submitted feedback:
The place system confuses Mollieres and Millaures (which is then causing confusion in Catalog and elsewhere in the site).To resolve this, I suggested Millaures as a new place, but Mollières should Not have 'Millaures' as an alternate name as that seems to be inaccurate/a result of conflating the two towns.
See https://it.wikipedia.org/wiki/Millaures
vs.
https://it.wikipedia.org/wiki/Mollières_(Cesana_Torinese) (This website could also be added here, if helpful)Also, on Google maps
"Millaures Metropolitan City of Turin" can be seen to be about 10 miles to the NNW of "Mollierès Metropolitan City of Turin"0 -
@Cyr1500 - Thanks for your patience. We believe this is now fixed. We would also advise that you may have to search for the municipality and not the hamlet as some records were indexed at the municipality (or even the state) level and are indexed in the catalog as such. Hope this helps and thanks again for letting us know of the issue.
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NO this not fixed.
When you selected Millaures you get 5 possibilities (see the screen copy). 1,2, 4 and 5 are not Millaures. For the third choice you get Mollieres and Millaures!!!!
Two years ago when you were looking for Millaures you got Millaures directly !!!!!!
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