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Tags are not working - one a day is all I can do

AmberML1
AmberML1 ✭✭✭✭
28 28UTC March editado 11 11UTC September en Social Groups

@Holly Jane Davis has posted,

Everything is normal when I do the first tag, then a tagging box appears momentarily for the second tagging and disappears immediately. I have tried to leave relative and come back - still not able to tag another person. I have even tried to go to second person in picture and tried to tag another person in picture - still same problem, box momentarily appears and then disappears. HELP

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  • AmberML1
    AmberML1 ✭✭✭✭
    28 28UTC March

    @Holly Jane Davis

    I've notified the Engineers. Hopefully, I can get you an answer soon.

    Sorry again for your struggles; thank you for your patience.

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  • Holly Jane Davis
    Holly Jane Davis ✭
    30 30UTC March

    Please go to Emily Clara Jones LJWK-K9X to see a picture of the 2000 Haselhuhn Easter with a list of names attached as a story. I tried again today to tag more than one name and the system only allowed one tag a day. I hope this will be helpful.

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  • AmberML1
    AmberML1 ✭✭✭✭
    31 31UTC March

    Hi @Holly Jane Davis

    I am unable to access LJWK-K9X….is that for a Living Person? If so, I can't check that one. Or is this on a Family Group Tree?

    If possible, can you please test another individual in your tree and see if you are still experiencing this issue with multiple individuals. If they are deceased, send me a new ID to check. Thanks!

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  • Holly Jane Davis
    Holly Jane Davis ✭
    3 03UTC April

    Amber - Is there anything else that you need from me? I might be approaching the 1,000 limit for tagging people in pictures. Holly

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  • AmberML1
    AmberML1 ✭✭✭✭
    27 27UTC August

    @Holly Jane Davis

    It has been several months now, but I am interested to know if you are still experiencing problems with tagging. I wonder if you are still only able to tag one person a day?

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