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FamilySearch Helper Feedback


⭐️Note: This space is only for posts related to feedback from FamilySearch Helper as announced at RootsTech. Please refrain from posting general questions that are unrelated to this topic. ⭐️

We are excited to introduce the innovative Labs product FamilySearch Helper. This experimental endeavor holds the potential to revolutionize and streamline our search engines, leading you to answers and solutions with unprecedented speed. By leveraging an extensive repository of resources it will bring everything you need to your fingertips.

This product will work better by asking questions instead of using keywords so if your intital attempts were not successful, go back and try again. Please note that as search results are powered by artificial intelligence, occasional errors and unexpected outcomes may occur.

Harnessing the power of AI, this initiative offers a unified search experience, drawing from a wide array of resources including the Help Center Knowledge Articles, Blogs, RootsTech Resources, Wikis, and more.

Kindly bear in mind: FamilySearch Helper is an experimental Labs product and its availability cannot be guaranteed. Users may encounter occasional errors and limited data. Support from FamilySearch is currently unavailable for this product.

👉️Before you comment, please review the following:👇️

  • FamilySearch Helper - click to go to the Lab.
  • Known Issues — FamilySearch Community please review to see if your concern has already been identified.

As you create a new Discussion, select the down arrow, and then "Ask a Question". To allow the engineers to recreate the issue, please copy the URL showing the page with the issue, and paste the hyperlink (without pressing the enter key) in the comments. Include screenshots if possible and indicate your computer and browser info as a part of your report.

We truly appreciate your feedback. 

Owner: Stephanie V.Leaders: Stephanie V., AnneLoForteWillson, Kierstentho, Nestor Martinez1, Ashlee C.Created on February 17, 202449 membersPrivacy: Public
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