Family Group Tree and Memories
I created a family group tree and named it. Then later I edited the name and changed it. I can see the edited name when I am on that group tree. However, when I go to Memories and want to attach a photo in that family group tree, it says the name of the group I originally made, not the edited name. The memories are all in the right group tree, its just the name in the Memories is wrong. Does anyone know how to fix it so the edited name shows up in the memories?
Answers
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Hmmm. I just played with this, but I can't seem to replicate your problem.
I changed one of my Family Group names. It changed fine. I then played in my Memories Gallery; I added one of my current photos to that family group—and the edited name does display.
I also tried uploading a new photo, and assigning it to that Family Group. The new name is visible in the Uploader; the new Family Group name is also visible in the Memory Viewer.
Please let me know if you are still experiencing problems with this…but please add more details or screen shots, if possible.
I am on a mac laptop, newer ios, and using Chrome.
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HOWEVER. I am seeing one problem with the Uploader.
-I upload a Memory and assign it as private.
-Once I get to the "Share with a Group" prompt page, I see my edited Family Group name, no problem. I can click it and it adds the Memory to that group.
-However, if I click the "x" to get rid of that specific group, THE SEARCH BOX DOES NOT WORK. I can type in the newly edited name, even the old Family Group name, and then I can click to continue. But it WON'T assign that memory to ANY GROUP.
I will log this BUG with the Memories team.
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My original Family Group name was (using just initials) "T and B Families". Then I edited it to be "T and H Families". I have another Family Group Tree called "K and P". When I am in memories on a person page, and I am in the T and H families tree, which is my default tree, I can add a photo, but then is shows it was attached to T and B Families tree. But it really is attached in the T and H tree. I can also attach it to the K and P tree if needed. So I am not worried that its going to a wrong tree, its just that the name of tree is wrong. Hopefully that makes sense.
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Let me get a few friends to look this over with me….Thanks for your patience!
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It appears that the situation you described above is a known issue. Engineers are aware. Yes, you made an edit, but in some scenerios, that edit is taking a very long time to update. Sorry for the problem.
If you would like further help or information, you can seek help in the community group called, Family Group Trees Feedback.
Thanks for posting!
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