Image already in my gallery
Hi. I'm trying to upload a pdf image (contains multiple names) but get the message that upload has failed because it's already in my gallery. There are no existing Memories for the person I want to upload to, so it would seem the image was uploaded in connection with someone else. I've looked at my gallery and can't find anything that looks like what I'm trying to upload, and I've looked thru the other names on the pdf image but don't recognize any. I changed the name of the file I trying to upload but still get a fail. Any suggestions on how I can proceed?
Answers
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That pdf may be tagged to a specific name related to someone else in your gallery but not necessarily to you. Also maybe the other upload is an photo or snip rather than a pdf, per se. Also, sometimes if you provide the person's name (assuming deceased) and PID here, someone might be able to offer better tech advice or researching skills than I can. Best wishes
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@johnbonn This error message has nothing to do with tagging, so it's generally not helpful to look at memories for any particular person (in some cases that may help narrow the search, but that approach may also distract you as you sift through many other images uploaded by other people).
To track this down, you need to look at PDFs you have already uploaded. The problematic upload may not be tagged to anyone at all. One place to look is in your Archive. It's easy to overlook that, since it is not in your Gallery per se, but contains files you uploaded that can produce this error condition if you try to upload a file a second time.
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