Problem with a GenealogyBank record
https://www.familysearch.org/ark:/61903/1:1:QKRN-69JR?lang=en&cid=fs_copy
This record from GenealogyBank conflates two different individuals, Helen (Owen) Hendrickson and Shirley "Sam" (Mize) Marvin, whose obituaries were published adjacent to one another on December 18, 2013, in the Arkansas Democrat Gazette.
I don't have a GenealogyBank subscription so I cannot report the error at its source. At the very least I'd like to get it off of FamilySearch. Does anyone know how to do this?
Answers
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I do have a GenealogyBank membership. I did indeed find that two obits were next to each other and their obits seemed to have been merged. It comes from the Arkansas Democrat Gazette, Wednesday December 18, 2013 page 5B. I couldn't find a contact at that site as of yet.
I think, but cannot verify that the problem is indeed from the the GenealogyBank side. When I Search Helen Owen Hendrickson the page listed above comes up. But when I search for Shirley Marvin name other pages come up but not that one.
At the bottom of the GenealogyBank page this is posted
© 2025 NewsBank, Inc. All Rights Reserved.
I am thinking that Genealogy Bank has been bought out by NewsBank. Which might explain why I can't find any contact information.
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I Err. According to Google GenealogyBank has not been bought out
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@LtPowers Even though you are not a subscriber/customer, perhaps you would have some luck with an email or phone call where you can explain the problem in detail and be advised on best next steps.
Customer Service
Email: support@genealogybank .com
Call Toll-Free: 1-866-641-3297 (Mon-Fri 7am-6pm MST)While irrelevant as to seeking help regarding GenealogyBank, as far as NewsBank is concerned, they own tons of information services and websites, such as:
Specific content holdings
America's News: Current and archived articles from U.S. newspapers.
Access World News: A global research collection with news from over 200 countries.
Life in America Series: Historical resources that include the Asian Life in America and Black Life in America archives.
Historical Newspaper Archives: Digital historical archives of newspapers from specific U.S. cities and regions.
NewsBank websites and products
newsbank.com: The main corporate website, detailing the company's full suite of products and services for libraries, publishers, and other markets.
readex.com: The website for the Readex division, featuring its collection of digital historical documents and resources for academic researchers.
GenealogyBank.com: A subscription-based website for personal users and genealogists researching obituaries and historical news content.
ObitsArchive.com: Another subscription-based site offering personal access to millions of obituaries nationwide.
NewsLibrary.com: A subscription-based news archive for consumers that helps publishers drive revenue.1 -
I have called. I am waiting for a call back
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