Children not indexed?

@W D Samuelsen contact me please There are two records on the image for this family—one being the marriage of Uriah and Mary and the second being the birth of Ira. It's asking if you want to combine them into one record. I see this pop up also, when family members are linked and you try to add another relationship without first putting them in the family group. There is nothing to do here except click "Next" since all three are shown in the same record. You must have done that because all that is left now is to make Uriah and Ira, father and son. (Mary and Ira are already linked, as shown in your screenshot, and Mary is already a spouse to Uriah.)

Open Uriah's relationships by clicking on the pencil icon. Click "Add More Information" and add a "Child". Click in the "Child box" and add Ira.

Normally, I do not do things that users can do themselves, but we are still getting numerous complaints of issues with adding and editing. One of the most common is that the index details page will not open to enable attaching newly added people. I needed to ensure that this (or some other issue) was not the source of your frustration. I do apologize for not removing it and allowing you to learn the process.

@W D Samuelsen contact me please You must "Add" all of the children to the index before you do anything else:

Open "Manage Indexes" and choose "Add".

Add the given name, surname, and gender. Sometimes the system requires highlights and sometimes not, but I usually add them anyway. Then click "Next".

Add the Record Type, in this case, "Vital Records" and then click "Save". You will see the new persona at the bottom of the indexed list. You can continue to add all the children and then go back to add birth dates or you can add them as you go. Click on the new name to open his index page.

You will often see the "Unable to show this record…." message under the person's name. This is where we often see the error that I mentioned previously. While the message is there, the system is retrieving access rights for the new persona. This should take only a few minutes but it sometimes takes longer and the new persona can disappear if the access rights don't transfer properly. While this message is showing, there is no way to link to the index details page or be able to attach the person to the tree. You don't need to wait for it. Go ahead and click on the edit pencil next to "Events" to add "Birth" as a new event.

As I was about to get my next screenshot, I refreshed the page and "John Tyler" whom I just added, disappeared. So there's the bug!

You can try following the instructions and adding one of the children to your record. Let me know what happens. If it works, I can help you group the family and add relationships. In the meantime, I will take this AGAIN to engineering to work on a fix. 😒

BTW, John Tyler is on the previous image from the one with your family, so same collection, same DGS.

@W D Samuelsen contact me please The John Tyler I added "reappeared" a little while ago. This is not unusual, as I've been tracking this problem for several months and have seen just about everything. The process to assign permissions to a newly indexed persona is designed to be near real-time to a few minutes. Obviously, there are still factors causing delays which engineering needs to identify and correct. I would suggest watching the page where you added the "disappeared" children and let me know if and when they come back.

I was not able to find the mistake you referenced, of linking the son's birthdate to his parents. Did you find a way to edit it?