select picture from gallery
I try to attach a birth certificat to a person
if i try to upload : msg - already uploaded - go to galery..
in gallery I see all the pictures, but no possibility to search : there is a search box - i enter the filename - nothing happens - how to select ?
regards, Guy
Answers
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Please send a link to the location where you are having this issue so we can also take a look at what is going on. Thank you
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I'm guessing your problem stems from the fact that you probably have lots of images in your Gallery. I would trust the system when it says the image is already in your Gallery, so the only problem is trying to filter for it or use the Search box.
I see that you said the Search box isn't working for you….hmmm, I have tried my Search box and it is working. If I type in the file name, I get the correct results.
I would suggest you try different versions of the file name…maybe it is spelled differently from what you remember. Or play with the filter options.
After you have played with it a bit more, please let me know if you are still having trouble. Best wishes!
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i tried for different files even with the name only having numbers (not case sensitive) - none of these files is found. this was from memories - upload - from gallery
https://www.familysearch.org/en/tree/person/memories/LV76-2VW
i do not see a possibility to delete the files and try with few files
best regards, Guy
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if i start from memories - galery - name.. it is found - but you can not attach this picture to a person
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I'm sorry this has been such a frustrating problem.
I'm glad you could find the Memory in your gallery, though. (And yes, in certain places on FamilySearch, the Search box isn't working—that is a known issue). But, again, I'm glad you could search in your Gallery and find the Memory you needed.
I think now, the problem is just getting this Memory attached to a specific person.
If you click the Memory in your Gallery, you are taken to the Memory Viewer. From there, you can Tag that Memory to a person. If that person already exists on FamilySearch's Family Tree, then you can add their personal id, and the Memory will be attached to them. (If you go to that individual's person page, you will be able to see it as one of their Memories.) If they aren't in Family Tree, you can still add a tag for them.
If this is a completely different problem, please let me know and provide further information so we can better help you.
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ok - could tag the person and getting the doc in memories
best regards, Guy
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