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repeated documents in Full name verification - How to avoid checking the same name several times

MaryAnneReynoldsSmith
MaryAnneReynoldsSmith ✭✭
May 29 edited May 30 in Get Involved

repeated documents in Full name verification - How to avoid checking the same name several times

1

Answers

  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    May 30

    @MaryAnneReynoldsSmith This is a known issue and the engineers are working on it. But it helps to know how many people are experiencing the issue, so thanks for the feedback.

    0
  • barbaragailsmith1
    barbaragailsmith1 ✭✭✭✭✭
    May 30

    I think everyone experiences this. Yesterday I had a war registration card where the name was clearly hand printed once on the card and then also in a clear signature. The father's name was also hand written clearly once on the card. I had to verify each name instance six or so times. Seems kind of ridiculous. Makes you feel like you're wasting a lot of time and it just gets tedious.

    2
  • BeKind1030
    BeKind1030 ✭
    July 26

    I agree, very frustrating to keep repeating the same name.

    2
  • mayimagpie
    mayimagpie ✭✭
    August 13

    I'm having the same issue. Checked the same name on a document at least 30 times.

    0
  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    August 13

    Not sure I'm using the most up-to-date tech jargon but seems to me sometimes its cookies needing to be cleared and other times seems to be connected to how hot it is outside. Still another thing to consider is how many names you are working on: 5 or 10 seems to work out okay, its when you load more like 20, 50 etc — its like the system gets overloaded.

    1
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