Print Knowledge Articles
I cannot print the Knowledge Articles. There is a print icon usually at the top of the Knowledge Article but when I click on it, it takes me to new page which is blank. The KA never populates the page, therefore I cannot print it. Any suggestions?
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Have you tried using your browser's print function? In Chrome, for example, I can right-click the help article to bring up a print option.
It seems all the KA now have a video, and that may have changed the print function.
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That printer icon is present for many Help Center articles including basic text articles, for example How do I undo a merge in Family Tree?. It has a caption "SHARE" and always takes you to a blank page.
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