Home› Ask a Question› Search

FamilySearch Books search not working? Timing out.

genealchemist
genealchemist ✭
July 28 in Search

I have not been able to search FamilySearch books, it keeps timing out when I try to search something.

For example, this search URL:

https://www.familysearch.org/library/books/records/?navigation=&perpage=&page=1&sort=_score&search=fl904397&refine%5BAccessLevel%5D%5B%5D=Full+Permission&refine%5BAccessLevel%5D%5B%5D=Public&refine%5BAccessLevel%5D%5B%5D=Limited+Permission&fulltext=1&bookmarks=0#title

It eventually times out with a 504 error from CloudFront. Same with other books search.

Does that URL work for anyone else?

Tagged:
  • Books
0

Answers

  • JulianBrown38
    JulianBrown38 ✭✭✭
    July 28

    I just searched for a random place name in the Books Search at https://www.familysearch.org/en/library/books/. It timed out after several minutes with the same 504 gateway timeout error from CloudFront. Windows 10 with Chrome browser.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 28

    Starting from Advanced Search -
    I searched on a partial title of a journal series I remember consulting. I used the Keyword field.

    Three titles were returned, including the one I remembered.

    Then I searched in the Title field, using the full title of that same journal. Many issues of the journal returned.

    In other words, it seems to be working now, at least from the USA.

    Windows 10, Chrome, both fully updated.

    0
  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    July 28

    Just after midnight (Utah time) on Mondays, regular maintenance is often done. My guess is that the problems reported less than 2 hours after midnight were related to that maintenance.

    1
  • genealchemist
    genealchemist ✭
    July 31

    It was happening days before that, however yes it started working again sometime Monday.

    It was worth the wait, because FS seems to have released a lot of major new features (re-indexing of full text search at much better accuracy, better merge process, editing of transcriptions, CETs…) with that update!

    0
Clear
No Groups Found

Categories

  • All Categories
  • 44.7K Ask a Question
  • 3.6K General Questions
  • 598 FamilySearch Center
  • 6.8K Get Involved
  • 676 FamilySearch Account
  • 7K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 504 Other Languages
  • 66 Community News
  • Groups