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404 Error When Trying to Access FamilySearch Blog

GFre
GFre ✭✭✭
July 25 edited October 28 in General Questions

Anyone else unable to use the blog link for at least the last couple of days? It won't work from the home page, search page, etc. I'm using Windows/Firefox, but it looks like the link has some extra words that's causing the error. I am able to Google it and that link works fine.

0

Best Answer

  • David Alan Webber
    David Alan Webber ✭✭✭
    July 27 Answer ✓

    Some things make sense here: Those links, such as from the home page, which try to direct to:

    https://www.familysearch.org/en/home/portal/en/blog/ give the page not found, but some of them have the https://www.familysearch.org/en/blog/ address under the link of blog.

    Someone misconfigured the link redirects and just needs to point the portal one to go to the base again.

    0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 25

    I usually just go to the Newsroom to access the blog.

    1
  • JulianBrown38
    JulianBrown38 ✭✭✭
    July 26

    The "Blog" link in the footer of my homepage has a URL of https://www.familysearch.org/en/home/portal/en/blog/ When I click it, this appears:

    Well, this is unexpected...

    We can help you search literally billions of records, but we can't seem to find the page you're looking for.

    What's Next

    Reload the Page

    The URL from a Google search is https://www.familysearch.org/en/blog/ which works.

    2
  • YColeman
    YColeman ✭✭✭
    July 26

    Ditto here. I have had the same problem for the last 2 days when trying to access it from the home page.

    0
  • GFre
    GFre ✭✭✭
    July 30

    The link is fixed on the home page now, although I'm still getting an error accessing it from other pages. Looks like there's still extra words causing the problem.

    Works From the Home page: https://www.familysearch.org/en/blog/

    Doesn't work on the Records page: https://www.familysearch.org/en/en/blog/

    Doesn't work on the Images page: https://www.familysearch.org/en/records/en/blog/

    I assume they're just changing some of the code/formatting and it will be entirely fixed at a later point? At least the home page link works now.

    2
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