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Recieved several notifications regarding wedding photos, unable to access in your email?

SherriWoronick
SherriWoronick ✭
July 21 in Memories

I've been sent notification regarding several photos from cousin's daughter's wedding I'm thinking but when I click on the link, all this does is circle, circle, circle…. never shows me an image so that I can understand what the issues are. Can someone help me with this please?

Sherri Woronick

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Answers

  • AmberML1
    AmberML1 ✭✭✭✭
    July 21

    @SherriWoronick

    I just tested this with my own Gallery….let me take you through how I managed the email…

    First, I made sure I was logged into FamilySearch (make sure it is the correct account—and make sure it is the same browser as your email).

    Then I open the email. Clicking the link worked for me. (However, it was only regarding one restricted photo—perhaps there is still a problem if it is multiple restricted photos).

    Give it a try that way.

    However, if the link is still unresponsive, you can actually reply to that email asking for a person-review of those photos. (The initial review is always done by FamilySearch software.)

    If the photos are from a wedding, please remember that FamilySearch upload policies restrict kissing photos. You can see the full list of the Upload Policies at this link:

    Upload Guidelines and Policies
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