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Multi Item Select and "Add to Album" error

AmberML1
AmberML1 ✭✭✭✭
June 11 in Social Groups

@Dennis J Yancey has posted:

I consistently and repeatedly get the following error
when doing an album select - multi tag - add to album process
PC Computer using Chrome
Can the engineers reach out to me to help identify the issue
(I have reason to believe that not everyone gets this error - but I always do)

image.png
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Comments

  • AmberML1
    AmberML1 ✭✭✭✭
    June 11

    also -

    why does the multi item select - Action - not allow for

    "Make Public" or "Make Private"

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  • AmberML1
    AmberML1 ✭✭✭✭
    June 11

    @Dennis J Yancey

    Thank you for providing that image with your question….I will share it with the Engineers.

    As for your second question, I will add that to our list of requests that we share with the Engineers.

    Thanks again for the feedback!

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  • AmberML1
    AmberML1 ✭✭✭✭
    August 13

    @Dennis J Yancey

    I was going back through some work, and I wondered about the image above….are you still receiving that error message?

    More specifically, are you trying to select and move large groups (like a thousand) at a time? The Memories Team is wondering if this is another "long load time" issue.

    Thank you for your help!

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 13

    I still get the message
    I do think it is related to the large number of memories items I have in my gallery/albums

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  • AmberML1
    AmberML1 ✭✭✭✭
    August 14

    @Dennis J Yancey

    Thank you for letting us know.

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  • Family Bible
    Family Bible ✭✭✭
    August 14 edited August 14

    . . . and Im only trying to move a handful at a time . . .
    BUT They do belong to an album that may have many hundreds of items . . .
    in an account that may have many thousands of items . . .

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  • AmberML1
    AmberML1 ✭✭✭✭
    October 8

    @Dennis J Yancey

    Sorry to come back and bother you about this problem—again. But I am wondering if you still get that error message you referenced (when you try and move memories into an album).

    What I am specifically wondering is, have possibly maxed-out the number of memories in an album? Albums can only hold 1,000. Please let me know this and any other additional thoughts you might have.

    As always, thanks so much for your help!

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    October 9

    Its been months now and I still get this error
    can someone from engineering please reach out to me.a

    I do think it is related to the large number of items I have in my gallery . .. but still expect a fix.

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