Home› Groups› Memory Feedback

Memory Feedback

Join

New Select Facility - not working

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
May 10 edited June 18 in Social Groups

Can someone please confirm that the engineers are aware that the new SELECT facility in Memoires has a bug and the add to album doesnt work (at least for me - using Google Chrome on a computer).

it does not generate any error - but it does not end up in the item selected being added to the album.

screen shots below

select1.jpg

select2.jpg
0

Comments

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    May 11

    The Add to Album option is working fine for me. I typically:

    1. Start from the Gallery
    2. Click the Select button
    3. Select one or more Memories
    4. From the Actions menu, I choose Add to Album
    5. Click the desired album
    6. Click the ADD button at the bottom

    Then I see the memory(ies) in the chosen album.

    I noticed on your first screen shot that you seem to have started from an Album, rather than from the Gallery. I tried that as well, and it worked. Of course in this case, you would want to add to a different album from the one you started with.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    May 11

    no matter what I do it doesnt work for me . . .
    wondering if the engineers could work with me directly.

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    May 12

    @Dennis J Yancey

    Hmmm. I am also working with Google Chrome, but I can't replicate this problem either.

    I will share this with the Team and see what they can do. Thanks.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    May 12

    I think now it is intermittent - I am going to review a bit more in depth.
    It might be related to how many thousands of items I have in memories.

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    May 15

    @Dennis J Yancey

    Please let me know what you discover as you poke at this problem a bit more. If it is related to the "long load times" you have mentioned in other posts, then I would like to bring that to the Engineers as well. I'll mention it to them regardless….

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories