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Full Name Review problem

davidleelambert
davidleelambert ✭✭✭
April 29 edited October 28 in Get Involved

Getting error "Oops, something went wrong. / Please refresh the page" at https://www.familysearch.org/en/records/improve/tasks?action=EnhanceImageRecords&language=es&placeCode=218&placeName=Mexico&task=Full%20Name%20Review&autoGenImageArk=3%3A1%3A9392-KH91-8Y

It happens when I answer "No" for person Felipe Hernandez, currently only highlighted as "Felipe Her", in the first record on the left-hand page, click the "nandez" part on the next line, and click "Attach".

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Answers

  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    April 29

    @davidleelambert You can't refresh the page so you lose your work. When using FNR, you have to play with the existing highlights - click on the x beside the word Attach or Detach and it will change to allow you do the opposite task. Also with new highlight, you have to highlight the names in order left to right then you need to be sure you've added the given or surname fields you might need and then as a final step make any corrections to spelling. Even if you're able to follow my clumsy directions, you have to do the same page over and over until AI decides it "likes" you 😅 Best Wishes

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