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Reindex button gone

barbaragailsmith1
barbaragailsmith1 ✭✭✭✭✭
March 27 edited June 3 in Get Involved

Why is there no button for returning for reindexing on the directories? I've got one where the indexer added extra names, didn't put surnames for spouses, and left out whole sections of names. Do they now expect the reviewers to reindex something that has a massive number of errors?

1

Answers

  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    March 27

    Under Batch the return button is all messed up, just like @barbaragailsmith1 says so I'm tagging @Ashlee C. to please tell programmers to fix this

    0
  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    March 27

    I have never returned a batch for reindexing. I can see under 'Batch' there is a 'Return Batch,' but that is to return it for another reviewer to look at. What should it say to return the batch for reindexing? I want to make sure I'm giving the engineers the right information.

    0
  • erutherford
    erutherford ✭✭✭✭✭
    March 27

    It says "Return Batch for Reindexing"

    2
  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    March 27

    I'll send this issue in to be looked at. Thanks for bringing it to our attention.

    1
  • maryellenstevensbarnes1
    maryellenstevensbarnes1 ✭✭✭✭✭
    March 27

    @erutherford and @Ashlee C. on the "Return Batch for Reindexing" button - it also gives the returner a choice to Delete the indexed data or to Keep the indexed data

    1
  • erutherford
    erutherford ✭✭✭✭✭
    March 27

    Yep, I've used reindexing a few times.

    0
  • Dale Erz
    Dale Erz ✭
    March 28

    I hope they get this fixed soon. I have had several that I needed to return for indexing because they only did one page instead of both. Now all I can do is return it, and another reviewer will look at it and have the same problem.

    1
  • HancockDarrellOlsen1
    HancockDarrellOlsen1 ✭
    March 29

    Reindex button is indeed gone. I'm reviewing a batch where the indexer completed just 3 of an estimated 60+ baptismal entries. Is the button coming back or as barbaragailsmith1 stated, are reviewers now expected to complete something with massive number of errors?

    0
  • HancockDarrellOlsen1
    HancockDarrellOlsen1 ✭
    March 29

    I ended up returning the batch, but some other reviewer will face the same problem (see my comment above).

    0
  • erutherford
    erutherford ✭✭✭✭✭
    March 29

    The message has been passed on. Going on what happened with the goal chart, it probably be back in a couple of days.

    0
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