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Which type of files are accepted

Wendy Phillips
Wendy Phillips ✭✭✭
March 18 edited April 9 in Social Groups

I liked that under the old Green add button, information was given as to what file types were accepted and that 15 mg was the max that could be uploaded. That information is not shown anymore.

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  • AmberML1
    AmberML1 ✭✭✭✭
    March 19

    @Wendy Phillips

    We recently had another user point this out, as well. Yes, we will ask the team to reconsider adding this important information.

    Thanks for your feedback.

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  • AmberML1
    AmberML1 ✭✭✭✭
    March 27

    @Wendy Phillips

    I did hear back from the Engineers. Though not an ideal change, this is intentional. FamilySearch is working hard to support more file types, and it can be hard to keep the file types updated.

    Hopefully, new (and experienced) users will still be able to upload their files without difficulty. We do, however, log all our user's ideas, and if this process impedes too many, the Engineers do take note.

    Thanks again for providing feedback.

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  • Wendy Phillips
    Wendy Phillips ✭✭✭
    April 9

    Thankyou

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